Fetch Project Conversations
Fetch conversations for a project with optional filtering. By default, conversations that have the ‘record’ and ‘interacted’ fields set to true will be returned (i.e. conversations that are being recorded and have user interaction).
Headers
All requests to the ChatDash API must be validated with the agency API Key found on your agency profile
Path Parameters
The ID of the project
Query Parameters
Date in ISO 8601 format (YYYY-MM-DDTHH:mm:ss.sssZ)
Date in ISO 8601 format (YYYY-MM-DDTHH:mm:ss.sssZ)
Whether to return conversations that are set to be recorded
Whether to return conversations that have user interaction
Response
The ID of the conversation
The ID of the conversation from the original platform (e.g. Voiceflow transcriptID, OpenAI thread_id)
The name of the user who created the conversation
Whether the conversation has been read
The date and time the conversation ended (ISO 8601 format: YYYY-MM-DDTHH:mm:ss.sssZ)
The browser used for the conversation
The device used for the conversation
The operating system used for the conversation
The country code associated with the user's location (ISO 3166-1 alpha-2)
The IP address of the User
Whether to record the conversation
Whether there is user interaction in the conversation
The channel where the conversation took place (Webchat, WhatsApp, Instagram)
The phone number of the user for WhatsApp conversations
The Instagram ID of the user for Instagram conversations
The Instagram username of the user for Instagram conversations