Overview

The agency dashboard in ChatDash is the central hub for agencies to manage their clients, projects, and settings. It provides a seamless experience for agencies to create, deploy, and manage chatbots for their clients.

Glossary

  • Client: An organization or individual that has a chatbot project managed by an agency in ChatDash.
  • Workspace: A dedicated space for an agency to manage clients and projects in ChatDash. (One brand (Logo, Custom Domain, Color Scheme) == One workspace)
  • Chatbot: A chatbot itself created in any supported platform (e.g., Voiceflow, OpenAI, Botpress, VectorShift).
  • Project A chatbot assigned to a client in ChatDash. (Chatbot becomes a project when it is assigned to a client)