Editing Chatbot Default Settings

​

Overview

As an agency user in ChatDash, you can edit the default settings of a chatbot. This allows you to customize the chatbot’s appearance (e.g., color, logo, name) and behavior (e.g., launch message) for all projects that will be created in the future by this chatbot.

​

Editing Chatbot Default Settings

1. Login as an agency user in ChatDash.

2. Go to the Chatbots tab in the ChatDash dashboard.

3. Find and hover over the chatbot you want to edit the default settings for.

4. Click on the Edit Default Settings button.

   

5. You will be redirected to the Chatbot Default Settings page.

6. This page will be the exactly same page as the Customizing a Webchat Project Setting page.

7. Customize the settings as needed.

8. This will update the default settings for all future projects created by this chatbot.

   

​

FAQs

​

Can I edit the default settings of a chatbot for all projects?

Yes, you can edit the default settings of a chatbot for all projects that will be created in the future by this chatbot.

​

Will the changes affect existing projects?

No, the changes will only affect the default settings for all future projects created by this chatbot. Existing projects will not be affected.

​

Can I revert the changes to the default settings?

Yes, you can revert the changes to the default settings at any time by editing the default settings again.